Export Customer Service (Ocean Freight)

Bangrak, Bangkok

8 December 2023

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Lat Krabang Industrial Estate

19 April 2023

Bangrak, Bangkok

14 July 2022

Export Customer Service (Ocean Freight)

คุณสมบัติของตำแหน่งงาน (The job qualifications of the position)
Title : Export Customer Service (Ocean Freight)
Section : Ocean Freight
Division : Ocean Freight

Qualification Requirements: –
1.At least Bachelor Degree in business or related field
2.Thai nationality (Male or Female), age not over 32
3.Good command in English both writing, speaking
4.At least 2 years NVOCC knowledge or used to work in freight forwarder are interested
5.Good skill of negotiating, coordinating and PC skills
6.Basic knowledge of U.S. Regulations and other government agency requirements
7.An excellent customer service mind and positive thinking
8.Ability to work well under pressure and dynamic environment

Job Description:
1.Receiving booking information from shipper.
2.Checking cargo readiness and volume.
3.Space reservation to shipping line.
4.Receiving booking confirmation from shipping line.
5.Creating job no. from our sales program and printing out the booking confirm sheet/job sheet.
6.Advising vessel schedule to shipper and overseas office.
7.Releasing booking confirmation to shipper and operation team if any.
8.Follow up S/I, com.inv., and p/list from shipper.
9.Sending S/I to shipping line via email or website.
10.Creating H.BL and review the correctness with confirmation from shipper.
11.Checking & confirm actual onboard date and issuing H.BL
12.Submission of AMS for U.S.A shipment or AFR for Japan shipment , if any.
13.Sending pre-alert to overseas office .
14.Issuing freight invoice to shipper or overseas agent, and getting approval from manager.
15.Picking up MBL from carrier by messenger.
16.Delivery B/L to shipper by messenger or courier together with freight billing.
17.Separating freight invoice and distributing to accounting/financial division.
18.Completing the export datas in our NX records.
19.Tracking the shipment arrival date in case of DAP/DDP shipment.

Allowances:
ประกันชีวิตกลุ่ม (Group Life Insurance)
กองทุนสำรองเลี้ยงชีพ (Provident Fund)
เครื่องแบบพนักงาน (Uniform)
โบนัสประจำปี (Bonus)
ประกันสังคม (Social Security)